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East AL, West & Southwest GA

BBB Business Review

BBB Accredited Business since

View BBB Rating for DriveTime's headquarters.

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that DriveTime meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for DriveTime. BBB of Central, Northern & Western Arizona has the full report as that BBB handles all complaints for DriveTime.

Additional Information

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BBB file opened: January 07, 2014 Business started: 04/24/1996 in AZ Business started locally: 04/25/2013 Business incorporated: 04/24/1996 in AZ
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Georgia Secretary of State
2 Martin Luther King Jr. Drive, SE, Suite 315, West Tower, Atlanta GA 30334
http://www.sos.state.ga.us/corporations/

Type of Entity

Corporation

Business Management
Mr. John Ballesteros, Customer Relations Manager Mr. David Sementilli, GM
Contact Information
Principal: Mr. John Ballesteros, Customer Relations Manager
Principal: Mr. David Sementilli, GM
Business Category

Auto Dealers - Used Cars

Products & Services

DriveTime sells the following brand(s): Chevrolet, Chrysler, Ford, Honda, Jeep, Saturn, Toyota, Volkswagon.

DriveTime offers the following product(s): Automobiles, cars & trucks.

Method(s) of Payment
Auto deduct (ACH), Text-to-Pay, MoneyGram, Pay Online, Pay in cash at Walmart, K-Mart (or other CheckFree locations) and Military allotment.
Refund and Exchange Policy
Vehicle Return Program.  Customer can return the vehicle to DT within 5 days of purchase for any reason & be charged a $1/mile for any mileage over 300 miles.
Alternate Business Names
DriveTime Automotive Group, Inc.
Additional Information

This company's customer experience summary is reflective of the company's locations nationwide. This company has been in discussions with BBB and has expressed a commitment to address any customer issues. If you are experiencing a problem with this business and need assistance, contact Patricia Oliver at 800-965-8043.

System Wide Accredited Business

DriveTime Automotive Group, Inc., at its headquarters and all its company-owned locations throughout the United States and Canada, is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since January 1, 2014.

Industry Tips
Service Contracts Used Cars-(Georgia) Buyer's Rights
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Types of Complaints Handled by BBB

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BBB Complaint Process

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