BBB Business Review
BBB Accredited Business since
View BBB Rating for DriveTime's headquarters.
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A BBB Accredited Business since
BBB has determined that DriveTime meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for DriveTime. BBB of Central, Northern & Western Arizona has the full report as that BBB handles all complaints for DriveTime.
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Georgia Secretary of State
2 Martin Luther King Jr. Drive, SE, Suite 315, West Tower, Atlanta GA 30334
Type of Entity
Business ManagementMr. John Ballesteros, Customer Relations Manager Mr. David Sementilli, GM
Auto Dealers - Used Cars
Products & Services
DriveTime sells the following brand(s): Chevrolet, Chrysler, Ford, Honda, Jeep, Saturn, Toyota, Volkswagon.
DriveTime offers the following product(s): Automobiles, cars & trucks.
Method(s) of PaymentAuto deduct (ACH), Text-to-Pay, MoneyGram, Pay Online, Pay in cash at Walmart, K-Mart (or other CheckFree locations) and Military allotment.
Refund and Exchange PolicyVehicle Return Program. Customer can return the vehicle to DT within 5 days of purchase for any reason & be charged a $1/mile for any mileage over 300 miles.
Alternate Business NamesDriveTime Automotive Group, Inc.
This company's customer experience summary is reflective of the company's locations nationwide. This company has been in discussions with BBB and has expressed a commitment to address any customer issues. If you are experiencing a problem with this business and need assistance, contact Patricia Oliver at 800-965-8043.
System Wide Accredited Business
DriveTime Automotive Group, Inc., at its headquarters and all its company-owned locations throughout the United States and Canada, is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since January 1, 2014.