BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Chastain Properties

Additional Locations

Phone: (706) 563-9233 Fax: (706) 563-9240 5770 Milgen Rd Ste 9, Columbus, GA 31907 http://www.chastainproperties.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company owns and manages shopping centers and apartments.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Chastain Properties meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Chastain Properties include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 5 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

5 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 5

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Chastain Properties
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 18, 1987 Business started: 01/01/1980 in GA Business started locally: 01/01/1980 Business incorporated 01/01/1980 in GA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Thea Chastain, Vice President Ms. Karen Hanners, Property Mgr. Mr. Joel Lewis, Accts.
Contact Information
Principal: Ms. Thea Chastain, Vice President
Customer Contact: Ms. Karen Hanners, Property Mgr.
Related Businesses
Chastain Properties
Business Category

Apartments Property Management Real Estate Services

Products & Services

Chastain Properties offers the following product(s): Apartments, Commercial Retail Rentals, House Rentals

Alternate Business Names
Bullet 8 Chastain Properties Management, LLC Chimneys Cooper Creek Village Essex Flat Rock Square Hampton Place Apartments Hannah Heights Hardaway Townhouses Jomaric Kopak Lindsey Vista Peacock Woods 1 Peacock Woods II Point East South Park Village Square
BBB Program Participation

Military Marketplace
This company is a participant in the BBB's "Military Marketplace Code of Ethics" program.  The program is provided by the Bureau as a specific effort to ensure a "Fair and Honest" marketplace for members of the United States Military and their families. 

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.