BBB Accredited Business since

Firestone Tire & Service Center

Phone: (706) 687-6520 Bldg 9233 Marne Road, Fort Benning, GA 31905 http://www.firestonecompleteautocare.com


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Description

According to information in BBB files, this company operates a chain of more than 1,800 company-owned automotive tire and service stores throughout the United States.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Firestone Tire & Service Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Firestone Tire & Service Center. BBB of Chicago & Northern Illinois has the full report as that BBB handles all complaints for Firestone Tire & Service Center.


Additional Information

BBB file opened: May 21, 2012 Business started: 01/01/1900 in GA Business incorporated 01/01/1900 in GA
Type of Entity

Corporation

Business Management
Mr. Armon Buchanan, Mgr.
Contact Information
Principal: Mr. Armon Buchanan, Mgr.
Business Category

Tire Dealers Brake Service Mufflers & Exhaust Systems Auto Repair & Service - Equipment & Supplies Battery Supplies Tire Distributors & Manufacturers Tire Retread & Repair - Equipment & Supplies Battery Repairing & Rebuilding Shock Absorbers

Industry Tips
Transmissions, Automatic

Additional Locations

  • Bldg 9233 Marne Road

    Fort Benning, GA 31905 (706) 687-6520

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/12/2013 Problems with Product/Service

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Firestone Tire & Service Center
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)