BBB Community Member since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Type of Entity
Chambers Of Commerce Business & Trade Organizations
Alternate Business NamesAuburn Chamber of Commerce
714 E. Glenn Ave
Auburn, AL 36830 (334) 887-7011 Directions
P.O. Box 1370
Auburn, AL 36831
What is a BBB Business Review?
We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.
About BBB Business Review Content & Services:
Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Trends - Last 3 Years
Customer Review Trends
Read Complaint Details
Complaint: The book generated for the city of Auburn Welcome2013-2014 for Auburn city of commerce. Where local businese private and government have taken me person information for capital gain for the city and causing set backs in my life,****** *****.This Book Welcome 2013-2014 wich can be attained at the Auburn city of commerce. If all of these people where dong such good business for me,****** ***** than there would be no complaints. Instead me personal info was taken for there personal and this city gain. I don't owe this city anything it might be the city I spent most of my child hood life,but its also the city that first started using me for there personal gain. THese are the very people whom say they are business men and woman.
Desired Settlement: A Cash settlement because you there refund for my life or time . And my personal info no longer used for personl gain for other than myself and every thing that was lost of mine of value or not replaced not at my expense but at the expense of the people who caused it whom ever they might be. I don't owe this city anything . As you can tell this city owes me. Time you can never replace.
I am responding to the customer concern shared with this organization via letter received in my office Monday, September 23, 2013.
The Auburn Chamber of Commerce is an independent, not for profit organization made up of business members from the Auburn Opelika marketplace. The Auburn Chamber’s Welcome magazine is an annual publication produced in house designed for new comers looking for relocation information about our community.
I , nor my staff have any knowledge of the customer’s statement(s) nor do we understand the customer’s desired settlement request.
I thank you for the opportunity to respond on behalf of our organization and wish you luck with resolving your client’s needs.
Auburn Chamber of Commerce
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved