BBB Community Member since

Chamber of Commerce-Auburn

Additional Locations

Phone: (334) 887-7011 Fax: (334) 821-5500 714 E. Glenn Ave, Auburn, AL 36830

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Community Membership

A BBB Community Member since 12/15/1992

This organization is a community member of BBB, which means it supports BBB's services to the public.

Additional Information

BBB file opened: June 02, 1992 Business started: 06/01/1949 in AL Business started locally: 06/01/1949
Type of Entity


Contact Information
Principal: Ms. Lolly Steiner, President
Business Category

Chambers Of Commerce Business & Trade Organizations

Alternate Business Names
Auburn Chamber of Commerce

Additional Locations

  • 714 E. Glenn Ave

    Auburn, AL 36830 (334) 887-7011

  • P.O. Box 1370

    Auburn, AL 36831


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

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Complaint Detail(s)

10/18/2013 Advertising/Sales Issues | Read Complaint Details

Additional Notes

Complaint: The book generated for the city of Auburn Welcome2013-2014 for Auburn city of commerce. Where local businese private and government have taken me person information for capital gain for the city and causing set backs in my life,****** *****.This Book Welcome 2013-2014 wich can be attained at the Auburn city of commerce. If all of these people where dong such good business for me,****** ***** than there would be no complaints. Instead me personal info was taken for there personal and this city gain. I don't owe this city anything it might be the city I spent most of my child hood life,but its also the city that first started using me for there personal gain. THese are the very people whom say they are business men and woman.

Desired Settlement: A Cash settlement because you there refund for my life or time . And my personal info no longer used for personl gain for other than myself and every thing that was lost of mine of value or not replaced not at my expense but at the expense of the people who caused it whom ever they might be. I don't owe this city anything . As you can tell this city owes me. Time you can never replace.

Business Response:

I am responding to the customer concern shared with this organization via letter received in my office Monday, September 23, 2013.


The Auburn Chamber of  Commerce is an independent, not for profit organization made up of business members from the Auburn Opelika marketplace.  The Auburn Chamber’s Welcome magazine is an annual publication produced in house designed for new comers looking for relocation information about our community. 


I , nor my staff have any knowledge of the customer’s statement(s) nor do we understand the customer’s desired settlement request.


I thank you for the opportunity to respond on behalf of our organization and wish you luck with resolving your client’s needs.


***** *******


Auburn Chamber of Commerce


Customer Review(s)

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Customer Reviews Summary

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