BBB Business Review

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This business is not BBB accredited.

Certus Bank

Phone: (678) 839-6701 Fax: (706) 675-8967 101 Main Street, Franklin, GA 30217 http://www.certusbank.com


Click for BBB Rating on Certus Bank

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Certus Bank. BBB of Upstate South Carolina has the full report as that BBB handles all complaints for Certus Bank.


Additional Information

BBB file opened: June 07, 2012 Business started: 01/21/2011 in SC Business started locally: 01/21/2011 Business incorporated 01/21/2011 in SC
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

BANKING COMMISSIONER-GEORGIA
2990 BRANDYWINE RD, SUITE 200, ATLANTA GA 30341
http://dbf.georgia.gov
Phone Number: 1-888-986-1633

Type of Entity

Corporation

Business Management
Ms. Angela Webb, President Mr. Hampton Painter, VP/CEO
Contact Information
Principal: Ms. Angela Webb, President
Business Category

Banks

System Wide Accredited Business

Certus Bank, at its headquarters and all its company-owned locations throughout the United States OR Canada, is a BBB Accredited Business. This means they support BBB's services to the public and meet BBB Accreditation standards everywhere they do business. A BBB Accredited Business since May 31, 2012.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.