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East AL, West & Southwest GA

BBB Accredited Business since

Parkway Mitsubishi

Phone: (706) 882-2990 Fax: (706) 882-8588 View Additional Phone Numbers 1327 Lafayette Pkwy, LaGrange, GA 30241 http://www.parkwaymitsu.com

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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Parkway Mitsubishi meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Parkway Mitsubishi include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 4 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Additional Information

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BBB file opened: September 19, 1994 Business started: 05/01/1987 in GA Business started locally: 05/01/1987 Business incorporated: 05/01/1987 in GA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Georgia Secretary of State
2 Martin Luther King Jr. Dr.SE, Suite 802, West Tower, Atlanta GA 30334
http://www.sos.state.ga.us/default1024.asp
Fax Number: 404-651-8410

Georgia Secretary of State
2 Martin Luther King Jr. Drive, SE, Suite 315, West Tower, Atlanta GA 30334
http://www.sos.state.ga.us/corporations/

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jesse Liechty, Managing Member Ms. Veronica Sirmons, Office Manager Mr. Brian Thompson, Gen. Mgr.
Contact Information
Principal: Mr. Jesse Liechty, Managing Member
Principal: Ms. Veronica Sirmons, Office Manager
Business Category

Auto Dealers - New Cars Auto Dealers - Used Cars

Products & Services

Parkway Mitsubishi offers the following product(s): Automobiles - New & Used

Alternate Business Names
West Georgia Motors, LLC
Industry Tips
Lemon Law-Georgia New Motor Vehicle New Cars Service Contracts Used Cars-(Georgia) Buyer's Rights

Additional Locations

  • 1327 Lafayette Pkwy

    LaGrange, GA 30241 (706) 882-2990 (800) 419-2551

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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB reports on known significant government actions involving business' marketplace conduct.

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Additional Phone Numbers

  • (800) 419-2551(Phone)
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Complaint Detail(s)

11/6/2014 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I have never set foot inside this building. I have never test driving a mitsubishi. Somehow, these people have obtained my contact information. For the better part of a year now, they have been calling me at least 2-3 times per week. I have been calling at least once a month asking them to remove my phone number, but they state they can only "search by name and not phone number" I have repeatedly spoken with managers ******* and ***** only to be ignored and called again usually within 24 hrs.

Desired Settlement: For this company to never call me again, and for their future customers, stop with their robocalling policies.

Business Response: Mr. ******* has received phone calls from a third party that we employ to encourage individuals to do business with our company. The calls are not threatening in any way and only ask the potential customer to consider our company. We have attempted to have his number removed from the service, but were given no assurances from the company that this could be accomplished. As a result of our sales calls, Mr. ******* has called our dealership on several occasions, been extremely rude to our employees and made threats to our business. The two individuals he lists in the complaint are our two telephone receptionist, not sales people. He has now sent a threatening letter by certified mail. As a company, we don't desire to harass or irritate potential customers. It is our desire to encourage those people to do business with us. As stated above we have requested that his number be removed from the potential call list of the third party. ***** ***** Comptroller Parkway Mitsubishi

9/17/2012 Problems with Product/Service
6/6/2012 Problems with Product/Service
5/2/2012 Advertising/Sales Issues