Columbia, SC April 28, 2014 - The BBB Serving Central SC and Charleston is warning timeshare owners who are trying to sell or rent their timeshares to beware of a company called Alpha Services, Inc.
Alpha Services, Inc. has been the subject of several inquiries and one (1) serious complaint from the state of Colorado. In the complaint, the timeshare owner reports that Alpha Services, Inc first contacted them with a promise to sell their timeshare located in Mexico. The consumer contacted by Alpha Services explained they would be required to pay a 3600.00 transfer fee before the closing could be completed. The consumer was then contacted several times by Alpha Services, and required to pay additional fees, including a Mexican Government Tax Fee in the amount of $16,000. To date, the couple is out over $34,000.
BBB representatives verified with the property management company that the business is not located at 1004 Gervais Street, Columbia, SC 29201 the address listed on their website and contracts that were provided by the consumers.
"Timeshare owners who want to sell or rent their timeshare should be wary of timeshare resale services that pressure customers to pay thousands of dollars up front, claiming that buyers are at hand," said Jim Camp, President and CEO for the BBB serving Central SC and Charleston. "Too often, the services don't deliver and customers can't get refunds."
BBB offers the following advice to timeshare owners who are looking for help in selling their timeshare:
View a BBB video on "Tips on Selling Your Timeshare" at http://www.bbb.org/us/article/tips-for-selling-your-timeshare-17827.
For more consumer tips or to check out a business or file a complaint with BBB, start at www.bbb.org.
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