Looking For A Lawn Or Landscaping Contractor? BBB Can Help You Find Trusted Companies

BBB Business Reviews can help you find trusted contractors, and BBB tips help your negotiate to get what you want.
April 24, 2014

Columbia, SC, April 24, 2014 – Homeowners looking for help revamping lawns and landscaping after the ravages of a harsh winter can find trusted contractors with help from Better Business Bureau (BBB).

Free BBB Business Reviews provide background on thousands of local companies, including how they handle complaints and how long they’ve been in business. And the BBB Request A Quote option (accessible from BBB reviews or the BBB Accredited Business directory) allows you to request information directly from BBB Accredited Businesses.

“As the weather warms and lawns turn green, many people are anxious to clean up their yards and get them in shape for spring and summer,” said Jim Camp, BBB President & CEO. “Before you seek a bid, a consumer should check a company’s background. BBB Business Reviews are a great resource.”

Consumers can avoid hassles by considering their budget and any deadlines they have for completing a project. Ask contractors whether they have done work nearby, and ask for addresses so you can inspect the work and ask other homeowners about their experience working with the company.

If you’re hiring a lawn service company for the season, make sure you and the lawn service have clear, written expectations for what the company will provide for the agreed-upon fees. Does the lawn need reseeding? Do you expect the company to sweep up clippings or do you want them left on the lawn to enrich the soil? Are there areas of the yard where extra care is needed to protect landscaping plants?

The BBB offers the following advice to help consumers find a lawn care or landscaping company:

  • Know what you want. Lawn care and landscaping companies provide many services, so it is important to decide what services and products are appropriate for your needs and budget. What do you want the yard, patio or deck to look like when the job is complete?
  • Ask around. Ask friends and family what lawn care companies they use. If you’re considering a major project like a deck or patio, ask friends if you can see their projects and ask how it was to work with the contractor.
  • Check the company out with BBB at www.bbb.org. BBB Business Reviews provide important background on businesses, such as how long they’ve been in business, who owns them and how they resolve complaints.
  • Ask for a lawn inspection and free estimate. Lawn care companies that quote a price without seeing your lawn cannot be sure what you need. A landscaper will need to measure the area where the patio or deck will go and consider access to the yard. Quality companies will offer an estimate only after they see what they are working with.
  • Request a written contract. A contract should clearly state the services you will receive, as well as how you will pay for it. If you are contracting for a recurring service, it should state how often the company will mow your lawn and when you will be billed.
  • Remember the rule of thirds. If you’re getting a new patio, deck or major landscaping, consider paying a third of the contract amount to secure the contract, a third when the work is half done and the final third only after the job is completed and you are satisfied with the work.

Check BBB Business Reviews by going to www.bbb.org or by calling (803) 254-2525 or (843)766-9616.

About BBB

BBB is a nonprofit, business-supported organization that sets and upholds high standards for fair and honest business behavior. All BBB services to consumers are free of charge. BBB provides objective advice, free BBB Business Reviews on more than 4 million businesses, 11,000 Charity Reviews, dispute resolution services, alerts and educational information on topics affecting marketplace trust.  Please visit www.bbb.org for more information.