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Central South Carolina and Charleston

BBB Business Review

BBB Accredited Business since 07/15/1997

Comcast of Carolina

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(843) 747-1403View Additional Phone Numbers4400 Belle Oaks Drive, North CharlestonSC 29405 Send email to Comcast of Carolina

View BBB Rating for Comcast Cablevision, Incorporation's headquarters.

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BBB Accreditation

A BBB Accredited Business since 07/15/1997

BBB has determined that Comcast of Carolina meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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BBB Complaint Information

Find aggregate BBB complaint information for Comcast Cablevision, Incorporation. BBB located in Washington, DC has the full report as that BBB handles all complaints for Comcast Cablevision, Incorporation.

Additional Information

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BBB file opened: 09/14/1990Business started: 01/01/1974
Contact Information
Principal: Ms. Laura Scarborough (Manager)Customer Contact: Keri Dawkins (Customer Service Supervisor)Mr. Anthony Douglas (Director of Technical Operations)Ms Pam Kelly (H R Mgr.)Mr. Doug Ward (Director of Customer Service)Mrs. Melanie Widmer (Director of Business Operations)
Number of Employees

350

Business Category

Television-Cable, CATV & Satellite, Internet Services, Advertising Agencies & Counselors, Internet Marketing Services

Products & Services

This company offers cable television, internet, voice and advertising sales.

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Map & Directions

Map & Directions

Address for Comcast of Carolina

4400 Belle Oaks Drive

North Charleston, SC 29405

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Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central South Carolina and Charleston. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Comcast of Carolina is in this range.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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Additional Phone Numbers

  • (843) 266-3013
  • (800) 266-2278
  • (843) 554-4100

Additional Fax Numbers

  • (843) 529-6190
  • (843) 266-3002
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Additional Email Addresses

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BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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BBB began including complaint response text in BBB Business Reviews on 07/01/2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.