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Central South Carolina and Charleston

BBB Business Review

BBB Accredited Business since 01/08/2013

Decker's Jewelry and Pawn

Phone: (803) 790-4118Fax: (803) 451-46851735 Decker Blvd, Ste 70, ColumbiaSC 29206-5282 Send email to Decker's Jewelry and Pawn

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Decker's Jewelry and Pawn is a loan company that has been around and serving the local community for 20+ years. We loan money to people on personal items such as gold, game systems, firearms, laptops, flat screen tv's and tablets.

BBB Accreditation

A BBB Accredited Business since 01/08/2013

BBB has determined that Decker's Jewelry and Pawn meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Decker's Jewelry and Pawn's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Industry Comparison| Chart

Pawnbrokers, Computers-Service & Repair, Jewelers-Retail, Gun Dealers

Additional Information

BBB file opened: 02/05/2011Business started: 04/08/1992
Type of Entity

Sole Proprietor

Contact Information
Principal: Mr. Larry Rideman (Owner/CEO)Ms. Carol Simon (Manager)
Number of Employees


Business Category

Pawnbrokers, Computers-Service & Repair, Jewelers-Retail, Gun Dealers

Products & Services

We offer free computer diagnostics and computer Repair at competitive prices. We are an FFL (Federal Firearm Licencee) dealer.

Hours of Operation
Mon: 08:30 AM to 06:30 PMTue: 08:30 AM to 06:30 PMWed: 08:30 AM to 06:30 PMThu: 08:30 AM to 06:30 PMFri: 08:30 AM to 06:30 PMSat: 08:30 AM to 06:30 PMSun: 08:30 AM to 06:30 PM
Service Area

All of Columbia and the surrounding area.

Alternate Business Names
Decker Jewelry & Pawn
Industry Tips
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Map & Directions

Map & Directions

Address for Decker's Jewelry and Pawn

1735 Decker Blvd

Columbia, SC 29206-5282

To | From


1 Locations

  • 1735 Decker Blvd
    Ste 70 

    Columbia, SC 29206-5282(803) 790-4118

Industry Comparison ChartX

The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central South Carolina and Charleston. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.

*Decker's Jewelry and Pawn is in this range.


Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


BBB began including complaint response text in BBB Business Reviews on 07/01/2013.

BBB reports the complaint response text for all reportable complaints against a business that are received electronically.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.