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BBB Accredited Business since 12/08/2009

Satterfield Jewelry Warehouse

Find a Location

Phone: (803) 794-0302Fax: (803) 794-8300View Additional Phone Numbers2909 Platt Springs Road, West ColumbiaSC 29170 Send email to Satterfield Jewelry Warehouse

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Description

Jewelry Warehouse is a retailer of fine jewelry and watches. Jewelry Warehouse also offers full service jewelry repair and watch battery replacement. Additionally, all locations offer collegiate logo merchandise for South Carolina and Clemson.

BBB Accreditation

A BBB Accredited Business since 12/08/2009

BBB has determined that Satterfield Jewelry Warehouse meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Satterfield Jewelry Warehouse's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service2
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Satterfield Jewelry Warehouse

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/16/2001Business started: 04/30/1965
Type of Entity

Corporation

Incorporated: April 1965, SC

Contact Information
Principal: Mr. Scott Satterfield (President)
Number of Employees

96

Business Category

Jewelers-Retail, General Merchandise-Retail

Products & Services

Jewelry Warehouse offers fine jewelry and jewelry repair at competitive pricing. Jewelry Warehouse also offers collegiate and fashion products such as t-shirts and apparel, accessories, and gifts.

Hours of Operation
Mon: 10:00 AM to 07:00 PMTue: 10:00 AM to 07:00 PMWed: 10:00 AM to 07:00 PMThu: 10:00 AM to 07:00 PMFri: 10:00 AM to 07:00 PMSat: 10:00 AM to 07:00 PM
Refund and Exchange Policy

In-Store: Purchases may be returned up to 10-days after the purchase date for a full refund. Purchases may be exchanged for other merchandise up to 30-days after the purchase date.

Online: Purchases made online are eligible for refund or exchange up to 30-days after the purchase date.

Service Area

Midlands South Carolina

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.