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Find a Location

America's Home Place has 1 locations, listed below.

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    Business ProfileforAmerica's Home Place

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2006

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1220 Bower Pkwy STE E8, Columbia, SC 29212-3729
    BBB File Opened:
    4/9/2002
    Years in Business:
    52
    Business Started:
    1/1/1972
    Business Started Locally:
    1/1/1991
    Business Incorporated:
    1/1/1972
    Accredited Since:
    10/31/2006
    Type of Entity:
    Corporation
    Number of Employees:
    10
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    10:00 AM - 5:00 PM
    Business Management
    • Mr. Tim Williams
    Contact Information

    Principal

    • Mr. Russell Jones, Division President

    Customer Contact

    • Mr. Russell Jones, Division President
    • Mr. Barry Conner, Owner
    • Ms. Dawn Hendrickson, Production Manager
    • Ms. Tracy Bonner, General Manager
    • Ms. Amy McHenry
    • Mr. Tim Williams
    Additional Contact Information

    Fax Numbers

    • (803) 772-0439
      Primary Fax

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/19/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    In 2021, my wife and I hired America's Home Place (AHP) to construct our new home. The actual construction time was lengthy, and at ties, weeks would go by without any workers showing up to work. Finally, our house was completed in February 2022, and we moved in in March 2022. Immediately, we started noticing numerous areas of concern, both cosmetically and structurally. some of the major issues noted began with our gas stovetop. One night, I was preparing to cook for the first time using the stovetop, and as I was going to light the burner, my wife stopped me saying she smelled gas. I opened the cabinet doors underneath the stovetop and was immediately overcome with the smell of gas! Had I attempted to ignite the stove, there could have been an explosion. Further examination of the area revealed that the gas line had been run through a 6" hole in the sheetrock, and had a 5" cover installed to try and cover the hole. To make matters worse, none of the joints in the gas line had been tightened thus causing the gas leak. After having the gas line repaired, we next noticed what appeared to be water marks on the outside wood panels of our island where the kitchen sink and dishwasher are located. After several days, the stains continued to get larger, so I pulled out our dishwasher and immediately noticed that the back left corner of the top of the dishwasher was crushed, as if having been dropped from a high place. Every time we ran the dishwasher, water was shooting out through the damaged area, wetting the inside of the island and causing the stains. There was a large amount of black mold present. The next issue occurred about a month later when our air conditioner froze up. it occurred over a weekend and the only way to keep it working and cooling our house, was for me to stay up all night and defrosting the pipes every time they froze. I did this for 3 days. These are just a few of our issues! There are many more!
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kandice O

    1 star

    08/24/2021

    They don't stand behind their warranty. Notice leaking shower within first year and they do not want to fix all of the water damage that it has cause.

    Local BBB

    BBB Serving Central South Carolina & Charleston

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