BBB Accredited Business since 11/15/1990
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A BBB Accredited Business since 11/15/1990
BBB has determined that American Residential Services LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Problems with Product / Service||9|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||11|
Customer Reviews Summary Read customer reviews
11 Customer Reviews Customer Reviews on American Residential Services LLC
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||11 Customer Reviews|
American Residential Services has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at email@example.com prior to filing a complaint with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.BBB file opened: 11/20/1990Business started: 07/01/1976
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Dave Haswell (Charleston GM)Customer Contact: Ms Madison Bowen (Admin. Asst.)
Number of Employees
Heating & Air Conditioning, Heating Contractors, Heating Equipment & Systems Cleaning & Repair, Air Conditioning Repair, Air Conditioning Contractors & Systems, Air Conditioning & Heating Contractors - Residential, Plumbers - Commercial, Plumbing Contractors
Products & Services
This company offers heating, cooling, and plumbing for commercial and residential customers. It also offers new construction for residential and remodeling sales and service.
Alternate Business NamesAtlas Services, ARS of Charleston, ARS Rescue Rooter
Industry TipsHome Heating Systems
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview