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Find a Location

Charleston Window Films has 1 locations, listed below.

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    Business ProfileforCharleston Window Films

    Glass Coating

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1024 Savannah Hwy, Charleston, SC 29407-7804
    BBB File Opened:
    12/2/2016
    Years in Business:
    9
    Business Started:
    3/1/2015
    Business Started Locally:
    3/1/2015
    Business Incorporated:
    3/14/2016
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    1
    Business Management
    • Mr. Joel Valencia, Owner
    Contact Information

    Principal

    • Mr. Joel Valencia, Owner

    Customer Contact

    • Mr. Joel Valencia, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/25/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Made a appointment to have my front bumper, both fenders and mirror caps ppf, Dropped truck off before hours on 9/12/2022 at 1103 Bacons Bridge. They had been having employee issues at the site which I was told so it may take a half day longer or so that was fine. I told them I would just pick it up on the way out of town that following morning which was 9/14/2022. I was told to bring it back in a couple weeks to check it out for Bubbles and such cause the hood was just completed at long ago. When I arrived my vacation spot I realized my 6.2 emblems on hood where missing, so I called and spoke with **** who done the ppf and he stated he looking right at them and sorry when you get back swing by will check work and put emblems back on. He stated would take about 15 minutes on the emblems. Fast Forward. I go by the store 6 days later when getting back and its a new guy that said **** at savannah hwy store and would be over at bacons Wednesday. I drive back out Wednesday and site is closed, I drive back Friday and site still closed. That's when i call and get savannah site and appointment 10/13/2022 at 9am, Get there **** doesn't get in until 1030 so i leave number and tell them to have **** call me, nothing to this date. So I leave a message on site last week nothing on call or text. It's been more then 7 days and I just want my things corrected as there are bubbles and bumper peeling and my emblems i want on. Also was told when i paid on 9/14/2022 my info in system and a warranty card or information would be sent to me, nothing. I really would like to get my issues fixed asap, I was supposed to bring bmw right after Silverado but highly doubted if they cant do something as simple as calling a paying client back for work and error of putting items back on a brand new truck.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central South Carolina & Charleston

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