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Find a Location

Element Electronics has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforElement Electronics

    Wholesale Electronic Supplies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.17/5stars

    Average of 53 Customer Reviews

    Customer Complaints

    203 complaints closed in last 3 years

    99 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/21/2019

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    This is a multi-location business.

    Find a Location

    Element Electronics has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      392 Us Highway 321 Byp N, Winnsboro, SC 29180
      BBB File Opened:
      4/21/2015
      Years in Business:
      9
      Business Started:
      7/18/2014
      Business Incorporated:
      11/5/2018
      Accredited Since:
      5/21/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      250
      Business Management
      • Ms. Kammie Larkin, Director of Customer Care
      Contact Information

      Principal

      • Ms. Kammie Larkin, Director of Customer Care

      Customer Contact

      • Ms. Kammie Larkin, Director of Customer Care
      • Mr. Daniel Lee, President/Co-Owner

      Customer Complaints

      203 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Purchased an Element Electronics Washing Machine through Walmart in Sulphur, LA. The item was purchased and paid for on March 20, 2024, it should have been delivered on March 22, 2024 from Element Electronics in Dallas, Tx to my residence via Fed Ex. It was actually delivered on March 25, 2024, it was installed on March 26, 2024, it never worked from the minute i tried to use it the first time. I called Walmart and Element Electronics, neither wanted to take responsibility for the return of the merchandise. It was delivered in a box, the box was removed and put at the road for trash pickup which passed the very next morning. When we realized that the washing machine was defective i was told it could not be returned without the original box. Element told me to contact Walmart, Walmart told me to contact Element, both were contacted but no one took any responsiblility. A return was done with FedEx but I will have to pay to have a box built and to ship it back even though it did not work from get go. I just feel like they treated me the consumer like a second class citizen who did not matter.
      Read More

      Customer Reviews

      53 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rita A

      1 star

      02/03/2024

      Do not purchase a TV from Element electronics. they do not stand by their products they knowingly and willingly selling defected Television. I purchased a 75 inch Roku television and within a year the screen blacked out I called customer service and they offered no help. They took me through three troubleshooting asked for my model number and said your TV has a one year warranty and you’re short of a month warranty, my thing is after doing much research these particular televisions have thousands of complaints of this defect if the company was reputable, that standby the quality of their products, they would do right by the consumers by replacement or repair, but instead of being a reputable outstanding company, they choose to scam people out of their hard earned money, selling defected products that they do not standby,Scamming customers out of their Money but it’s all about the bottom line of profit, and they are continued to sell these TVs that they know has a defect please if I can save parson From this future loss if a purchase, do not purchase your television from this company .. your TV will give out on you within the year or after the year and you will suffer a loss beyond repair. I have televisions I purchased over 10 years that’s considered off brands and they still working 10year later. And have no issue with them with that said just because the company has a big name doesn’t mean they have the standards to produce quality products, nor do they exercise in good faith of their products . Element electronics, do not care they selling bad products so my advice to you is not to purchase any Roku element televisions.

      Local BBB

      BBB Serving Central South Carolina & Charleston

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