BBB Accredited Business since 05/21/2013
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A BBB Accredited Business since 05/21/2013
BBB has determined that Rick Hendrick BMW Charleston meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Rick Hendrick BMW Charleston's rating include:
- Length of time business has been operating.
- Advertising issue(s) found by BBB.
Factors that raised Rick Hendrick BMW Charleston's rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 7 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||7|
Type of Entity
Incorporated: September 2010, NV
Business ManagementPrincipal: Mr. Brad Davis (General Manager)
Number of Employees
Auto Dealers-New Cars, Auto Dealers-Used Cars, Auto Parts & Supplies-New, Auto Repair & Service
Alternate Business NamesMINI of Charleston, Volvo of Charleston
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