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          Jaguar Land Rover Columbia has 1 locations, listed below.

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            Business ProfileJaguar Land Rover Columbia

            New Car Dealers

            Contact Information

            540 Jamil Rd

            Columbia, SC 29210-5262

            Get Directions
            Visit Website
            (803) 731-7493

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            This company offers sales and service for new and used Land Rovers.

            Business Details

            Location of This Business
            540 Jamil Rd, Columbia, SC 29210-5262
            BBB File Opened:
            11/6/2001
            Years in Business:
            22
            Business Started:
            10/1/2001
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            11
            Contact Information

            Principal

            • Mr. Frank Allen, General Manager

            Customer Contact

            • Mr. Frank Allen, General Manager
            • Mr. Tony Bergerson, Service Manager
            Additional Contact Information

            Fax Numbers

            • (803) 731-8274
              Primary Fax
            • (864) 235-3068
              Other Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/16/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Land Rover Range Rover sport purchased in 3/2019. Vehicle traded in 1/2023. Mileage was less than the prepaid extended warranty. Finance dept claims cancellation letter sent to Peacock Motors in 1/20/2023. Refund has not been issued. Land Rover Range Rover Sport purchased in 1/2023. Vehicle returned in 3/2023. Prepaid items - scratch and dent , extended warranty. Finance dept claims cancellation letter sent to Mills Motor Group on 3/20/2023. Refund has not been issued. Finance manager contacted in 2/2023 for an update. I was told she would check the status and email an update. An update was not received. Sales personnel was contacted on 4/28 and 5/11 for an update. An update was not received. I do not owe Land Rover any money. Every single car payment was made on time. I am owed more than $8000 in prepaid refunds
            Read 6 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Annelle O

            02/16/2024

            They lied to me about the mileage on a used vehicle and also lied that they would furnish a loaner car if I purchased my Jaguar from them. They also said they would come and pick up my car when it needed service at no charge but are now charging for that and provided a loaner ONE time. Also lost my wheel lock key and won’t replace it. Run from this dealership! I am done with them. Amita Patel was so rude and condescending to me about the wheel lock key. I have been making long trips alone not knowing the key had not been put back in the car after they put new tires on. If I had gotten a flat tire I would have been in big trouble! Sincerely, A. *******

            Local BBB

            BBB Serving Central South Carolina & Charleston

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