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Find a Location

American Residential Services, LLC has 84 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAmerican Residential Services, LLC

    Heating and Air Conditioning
    BBB accredited business
    Looking for more information? Access the headquarters listing for ARS/Rescue Rooter
    Read more
    The Complaints and Customer Reviews shown on this profile include all complaints and reviews submitted about either the business headquarters or any of its corporate-owned locations, including this one. Use the "Find Locations" link to see all corporate-owned locations.

    Additional business information

    Additional Info:
    American Residential Services has contacted BBB and requested that we notify consumers that they may contact their corporate office directly at 1-866-803-0879 or via email at [email protected] prior to filing a complaint with the BBB in order to be given the opportunity to resolve the matter directly with them. Should a consumer choose to file a BBB complaint without contacting the company, BBB will process the complaint as any other complaint filed with us.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.82/5stars

    All customer reviews are handled by the BBB where the company is Headquartered or a central customer review processing location.

    Average of 2,416 Customer Reviews

    Customer Complaints

    1,175 complaints closed in last 3 years

    408 complaints closed in last 12 months

    All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location.

    BBB Rating & Accreditation

    Accredited Since: 11/15/1990

    Years in Business: 29

    This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

    View HQ Business Profile

    Business Details

    Location of This Business
    121 Windhill Rd, Columbia, SC 29203-2628
    Headquarters
    965 Ridge Lake Blvd Ste 201, Memphis, TN 38120
    BBB File Opened:
    7/1/1976
    Years in Business:
    29
    Business Started:
    1/1/1995
    Business Started Locally:
    7/1/1976
    Business Incorporated:
    6/1/2000
    Accredited Since:
    11/15/1990
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    35
    Alternate Business Name
    • ARS / Rescue Rooter Columbia
    Business Management
    • Ms. Janice Harris, Business Relations Manager
    • Mr. Anthony Wong, General Manager
    Contact Information

    Customer Contact

    • Ms. Janice Harris, Business Relations Manager
    • Mr. Anthony Wong, General Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

    BBB reports on known marketplace practices.

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