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Educational Consumer Tips

Heating/Air Conditioning Sales and Service

Author: Better Business Bureau
Published:

A well maintained heating and cooling system will save you money.  Have your system checked every year by a qualified technician.  Since fuel costs may continue to rise, the long-term economy of buying energy-efficient equipment should be a consideration even though the initial cost may be high.

When selecting a contractor for service or maintenance, check the reputations of several firms with friends, neighbors and your BBB.  Obtain two or three written estimates for the work to be done and each bid should provide a full description of the services provided.  Then, compare the costs of your bids, the size and capacity of the equipment proposed, the warranty offered and who will honor it, what it covers and for how long.  Always keep a copy of all documents for your records.

Be wary of unscrupulous individuals who may use scare tactics when evaluating your need.  If in doubt, contact another contractor for a second opinion.