BBB Business Review
This Business is not BBB accredited
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This company offers window, door, siding and gutter services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Universal Windows Direct, Inc. include:
- 24 complaints filed against business
- 1 complaint filed against business that was not resolved
- Advertising issue(s) found by BBB
Factors that raised the rating for Universal Windows Direct, Inc. include:
- Length of time business has been operating.
- Response to 24 complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||20|
|Total Closed Complaints||24|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||14|
Type of Entity
Business ManagementMr. William H. Barr, CEO Mr. Michael Strmac, CFO Mr. Chris Jarvis
Windows Doors - Repair Gutters & Downspouts Contractor - Insulation Roofing Contractors Siding Contractors Windows - Installation & Service