BBB Business Review
This Business is not BBB accredited
Phone: (440) 946-1007 Fax: (440) 946-5803 View Additional Phone Numbers 33700 Lakeland Blvd., Eastlake, OH 44095
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
On September 10, 2014 this company's accreditation in the Cleveland BBB was suspended for failing to eliminate the underlying cause of pattern of complaints as identified by BBB. These complaints concern delays in addressing needed repairs, unreturned phone calls and emails and poor customer service. This company's accreditation will remain suspended until such time as the BBB's Accreditation Committee of the Board of Directors meets to decide on revocation.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||15|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||19|
Type of Entity
Business ManagementMr. Edward Keyse, General Manager Ms. Stacy Austec, Operations Manager Mrs. Jennifer Bratis, Marketing Director
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