This Business is not BBB accredited
Phone: (440) 946-1007 Fax: (440) 946-5803 View Additional Phone Numbers 33700 Lakeland Blvd., Eastlake, OH 44095
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On 10/13/2014 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6D. Cooperate with BBB in efforts to eliminate the underlying cause of patterns of customer complaints that are identified by BBB.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Thermal Construction include:
- Business has failed to resolve underlying cause(s) of a pattern of complaints
Factors that raised the rating for Thermal Construction include:
- Length of time business has been operating
- Response to 13 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||13|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Type of Entity
Business ManagementMr. Edward Keyse, General Manager Ms. Stacy Austec, Operations Manager Mrs. Jennifer Bratis, Marketing Director
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