BBB Business Review

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This business is not BBB accredited.

Stanek Vinyl Windows Corporation (Prior to ownership change in 2013)

Additional Locations

Phone: (216) 341-7700 Fax: (216) 641-0784 View Additional Phone Numbers 4570 Willow Pkwy., Cuyahoga Heights, OH 44125 http://www.stanekwindows.com ! There is an alert on Stanek Vinyl Windows Corporation (Prior to ownership change in 2013) !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Stanek Vinyl Windows Corporation (Prior to ownership change in 2013)
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: May 01, 1983 Business started: 01/01/1953 Business under new ownership as of: 01/09/2013 Business incorporated 07/21/1999 in DE
Type of Entity

Corporation

Business Management
Mr. James Carroll , CFO Mr. Sven Kramer, General Manager
Contact Information
Principal: Mr. Rick Jones, C.E.O./President
Customer Contact: Mr. Sven Kramer, General Manager
Business Category

Windows - Installation & Service Manufacturers & Producers Glass - Block Windows

Alternate Business Names
Stanek Windows
Out of Business

In October of 2015; Great Day Home Improvements contacted BBB with the following information: Great Day Improvements is neither
related to nor the successor of Stanek Vinyl Windows, Corp. and has no obligations under any warranties that Stanek Vinyl Windows, Corp.
may have offered customers who purchased from it. However, Great Day Improvements has recognized the challenges the loss of warranty benefits has caused customers who purchased Stanek® brand windows from Stanek Vinyl Windows Corp.
As a gesture of good will, beginning September 16, 2015, Great Day Improvements is offering a new limited lifetime manufacturer’s
warranty to previous customers of Stanek Vinyl Windows Corp. who:

1) bought Stanek® brand products that were manufactured, sold and installed in the original customer’s residence by Stanek Vinyl
Windows, Corp; and 2) whose residence is located within Great Day Improvements, LLC’s current serviceable geographic markets.
If you have a warranty issue, please call our service department in either Cleveland, OH at (216) 341-7700 or in Milwaukee, WI at (262) 798-0500
to learn more.
Thank you,
Great Day Improvements, LLC

Industry Tips
Home Improvements
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.