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BBB Business Review

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BBB Accredited Business since

Matteo Residential Construction, Inc.

Phone: (216) 240-6967 Fax: (216) 486-4151 15408 Macauley Ave., Cleveland, OH 44110 http://matteoconstruction.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Exterior Doors: Entrance, Patio, Certified Fire, and Extruded Aluminum Storm.
Window Types: New Construction and Replacement


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Matteo Residential Construction, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Matteo Residential Construction, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Matteo Residential Construction, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: October 20, 2008 Business started: 01/16/2008 in OH Business incorporated 01/16/2008 in OH
Type of Entity

Corporation

Business Management
Mr. Mark F. Matteo, Owner
Contact Information
Principal: Mr. Mark F. Matteo, Owner
Business Category

Windows - Installation & Service Handyman Services Doors Windows - Repairing Home Improvements - Additions Kitchen & Bath - Design & Remodeling Gutters & Downspouts Contractor - Insulation Roofing Contractors Siding Contractors

Products & Services

Matteo Residential Construction, Inc. offers the following product(s): Aluminum Railings, Aluminum Seamless Gutters, Extruded Aluminum Storm Doors , Replacement Windows, Residential Exterior Doors, Shingle Roofs, Vinyl Siding

Refund and Exchange Policy
Contract deposit is refundable if we are notified in writing within 72 hours of signing. 
Additional Information

Company hours:

Monday-Thursday from 8 a.m. - 7 p.m.

Friday 8 a.m. - 5:30 p.m.

Saturday from 9 a.m. - 2 p.m.


Customer Review Rating plus BBB Rating Summary

Matteo Residential Construction, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.