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BBB Business Review

BBB Accredited Business since 4/1/1986

Larmco Windows

Phone: (216) 525-0001 Fax: (216) 525-0014 View Additional Phone Numbers 8400 Sweet Valley Dr Ste 404, Valley View, OH 44125 View Additional Email Addresses http://www.larmco.com

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BBB Accreditation

A BBB Accredited Business since 4/1/1986

BBB has determined that Larmco Windows meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Larmco Windows include:

  • 15 complaints filed against business

Factors that raised the rating for Larmco Windows include:

  • Length of time business has been operating.
  • Response to 15 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

15 complaints closed with BBB in last 3 years | 5 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 4
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 15

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Larmco Windows
See Trends in Complaints on Larmco Windows

  • Government Actions

    BBB knows of no significant government actions involving Larmco Windows.

    What government actions does BBB report on?

  • Advertising Review

    In March 2011 the BBB contacted this company regarding its advertisement which offered “buy 2 windows, get 1 free,” "buy 4 windows get 2 free," "buy 6 windows, get 3 free," broadcast by radio.   

    According to the BBB Code of Advertising, the primary responsibility for truthful and non-deceptive advertising rests with the advertiser.  Advertisers should be prepared to substantiate any claims or offers made before publication and upon request, present such substantiation to the BBB.  In a negotiated sale no “free” offer of another product or service should be made where the product or service to be purchased usually is sold at a price arrived at through bargaining, rather than at a regular price; or there may be a regular price but other material factors such as quantity, quality or size are arrived at through bargaining. 

    The BBB contacted this company and requested it substantiate its “free” offer.  The company did not provide substantiation but discontinued its advertisement.

    What is BBB Advertising Review?

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Larmco Windows
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Larmco Windows

Additional Information

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BBB file opened: January 01, 1987 Business started: 01/01/1958 in OH Business incorporated: 04/17/1986 in OH
Type of Entity

Corporation

Business Management
Mr. William J. Simon, Chairman Mr. Joseph Talumon, President Mr. Larry Stout, Sales Manager
Contact Information
Principal: Mr. Joseph Talumon, President Principal: Mr. William J. Simon, Chairman
Business Category

Windows - Installation & Service Storm Windows & Doors - Repair Doors - Installation Doors - Repair Siding Contractors

Alternate Business Names
Larmco Home Improvement
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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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