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This company serves as a Custodian for Self Directed IRA's and 401(k)'s.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Equity Trust Company include:
- 2 complaint(s) filed against business that were not resolved
Factors that raised the rating for Equity Trust Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 85 complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||59|
|Total Closed Complaints||85|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||148|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
South Dakota Department of Labor and Regulation
217 1/2 West Missouri Avenue, Pierre SD 57501
Phone Number: 605-773-3421
Fax Number: 866-326-7504
Type of Entity
Business ManagementMr. Michael Dea, CFO Mr. Jeffrey Desich, Executive Vice Chair
Trust Companies Financial Services
Alternate Business NamesSterling Trust
Industry TipsFinancial Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview