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BBB Business Review

BBB Accredited Business since 11/19/2009

Richard's "Your Outdoor Connection"

Additional Locations

Phone: (216) 661-7608 Fax: (866) 384-9457 4720 Grayton Rd., Cleveland, OH 44135

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BBB Accreditation

A BBB Accredited Business since 11/19/2009

BBB has determined that Richard's "Your Outdoor Connection" meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Richard's "Your Outdoor Connection" include:

  • Length of time business has been operating

Factors that raised the rating for Richard's "Your Outdoor Connection" include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Definitions | BBB Complaint Process | File a Complaint against Richard's "Your Outdoor Connection"

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Richard's "Your Outdoor Connection"
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Richard's "Your Outdoor Connection"

Additional Information

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BBB file opened: October 28, 2008 Business started: 04/28/2008 in OH Business incorporated: 04/28/2008 in OH
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Department of Agriculture
8995 East Main Street, Reynoldsburg OH 43068
http://www.ohioagriculture.gov
Phone Number: (614) 728-6250
Fax Number: (614) 466-4346
foodsafety@mail.agri.state.oh.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Richard J. Whitt, Owner
Contact Information
Principal: Mr. Richard J. Whitt, Owner
Business Category

Tree Service Concrete Contractors Demolition Contractors Waterproofing Contractors Garage Builders Land Clearing & Leveling Painting Contractors Firewood Landscape Contractors

Alternate Business Names
R Y O C, Inc.
Industry Tips

The following general information is provided after all reports on companies in the lawn care industry. Ask for a lawn inspection and free service estimate. A lawn service that quotes a price without seeing your lawn can't be sure what your lawn may need. What is the company's pricing system and what services are included? Make sure to get that information and an agreement in writing. Ask the company if they are licensed to apply lawn care products, such as pesticides, as required by state law. The BBB routinely cautions that most lawn care companies use a "negative response or negative option" contract. "Negative response" means the consumer need do nothing in order to continue services from year to year or from season to season. The contract is automatically renewed and the responsibility for cancellation falls on the consumer. Consumers should contact the lawn service firm in writing if they wish to discontinue services.

Industry Tips
Home Improvements
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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