BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Buckeye Vacations LLC

Phone: (216) 258-6855 View Additional Phone Numbers 18615 Detroit Rd., Suite B-10, Lakewood, OH 44107 http://www.buckeyevaca.com ! Buckeye Vacations LLC is Believed to Be Out of Business !


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

This company first came to the attention of the Cleveland BBB in February, 2011, when several area consumers received a post card which included a Carnival Cruise Line logo.

The card states "In celebration of our Grand Opening in your area, You have been selected to receive a "Complimentary 8 Day/7-Night Cruise for 2 with an outside cabin, leaving from any major port in the U.S." The card also said "Call within 48 hours. You will also receive as a bonus 2 Roundtrip Airfares Leaving from or Going to Any Major Airport in the Continental U.S.!!"

Consumers report that recipients must attend a presentation at a local hotel in order to qualify for the cruise. (Although the card contains the Carnival Cruise Line logo, it also includes the following disclaimer: "This promotion is not sponsored by or affiliated with Carnival Cruise Lines, but they are a major supplier.") 

Consumers report the presentation is given by owner, Corie Wilner, who makes reference to having office locations in Florida and Nevada. The focus of the presentation is a travel membership program which guarantees discounts on air fair, rental cars and hotels. Consumers report the price of the travel membership is $8995 with some fee reduction offered.

Attendees who do not sign up for the program are provided gift vouchers. One, for a cruise, requires a $99 refundable deposit. The other, for airfare, requires a $75 refundable deposit. Subject to specific terms & conditions, both are provided by VIP Travel Reservations of Port Orange, Florida.

(http://www.bbb.org/central-florida/business-reviews/vacation-certificates-and-vouchers/vip-travel-reservations-in-port-orange-fl-18000517)


The BBB has confirmed the company was first registered by Mr. Corie Wilner with the Ohio Secretary of State on January 14, 2011. The BBB has, to date, been unable to confirm the existence of any Florida or Nevada companies with whom Mr. Wilner may have been affiliated.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Buckeye Vacations LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 23, 2011 Business started: 07/11/2010 in OH Business started locally: 07/11/2010 Business incorporated 01/14/2011 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Corie Wilner, Owner Ms. JoAnne Pirovolos, Customer Service Manager
Contact Information
Customer Contact: Ms. JoAnne Pirovolos, Customer Service Manager
Principal: Mr. Corie Wilner, Owner
Business Category

Travel Clubs

Out of Business

BBB had received no response to several complaints filed against this company since June of 2011.  Subsequently, on September 6, 2011, BBB called the company at 216-258-6855.  However, that number is now being answered by another business. 

BBB also called the leasing manager at the 18615 Detroit Road address and was advised the company had vacated the premises within the past several months. 

As of September 8, 2011, neither mail nor e-mails have been returned as non-deliverable.

Industry Tips
Vacation Certificates
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.