BBB Business Review

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This business is not BBB accredited.

Leisure East Group, Inc.

Phone: (440) 951-3939 Fax: (440) 918-3881 View Additional Phone Numbers 33205 Curtis Blvd. 1B, Eastlake, OH 44095 View Additional Email Addresses http://www.leisuretimewarehouse.com ! Leisure East Group, Inc. is Believed to Be Out of Business !


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Description

This company offers swimming pools, hot tubs & spas.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The following information was prevelant at the time the company ceased operations:   

Based on BBB files, this company refused to participate in the BBB's arbitration process after committing to do so. Although most complaints were resolved, some were not resolved within the BBB's time frame. In addition, several complaints remained unresolved.

There was also a pattern of consumer complaints that focused on broken or missing parts received with an order. In addition, there seemed to be issues regarding delivery time frames and installation not being met.

According to information in BBB files, as of March 2, 2005 it appears that this company ceased operation due to Chapter 7 Bankruptcy proceedings. Despite the bankruptcy proceedings, the company continued to address some complaints and resolve them.

If you have an unresolved dispute with this company you may wish to seek legal advice.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Leisure East Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 26, 1988 Business started: 11/01/1987 Business incorporated 01/01/1999 in OH
Type of Entity

Corporation

Business Management
Mr. Theodore A. Dellas, President
Contact Information
Principal: Mr. Theodore A. Dellas, President
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pool Enclosures Swimming Pool Equipment & Supplies Swimming Pool Service & Repair Fireplace Equipment - Retail General Merchandise - Retail Patio Equipment & Supplies Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair

Alternate Business Names
LeisureTime Warehouse
Business Management

Mr. Ted Dellas, president of Leisuretime Warehouse at the Eastlake location, is also the president of the company And Dell Corporation. Mr. Dellas was also the president of Leisuretime Warehouse in Westlake.

The Leisuretime Warehouse Eastlake location is at the same location as And Dell Corporation. Each company has its own individual telephone number.

Leisuretime Warehouse in Westlake, Ohio is out of business.

To access a detailed report on any of the locations, call the Anytime Line at 216 241-7678 and enter the telephone number of the company you wish to receive a report or check the BBB's website at www.ClevelandBBB.org.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.