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BBB Business Review Reliability Report for
Ohio Pools and Spas, Inc.

A BBB Accredited business since 7/11/1996

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BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

BBB Accreditation

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This business has been a BBB Accredited Business since July 1996. This means it supports BBB's services to the public and meets our BBB accreditation standards.

BBB Rating

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Based on BBB files, this business has a BBB Rating of A on a scale from A+ to F. Reason for this A rating include:

  • Advertising issue(s) found by BBB

Click here for an explanation of BBB Ratings.


Business Contact & Profile

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Business Name:
Ohio Pools and Spas, Inc.
Ohio Pools and Spas
Business Address: 5826 Mayfield Rd.
Mayfield Heights, OH 44124
See the location on a Mapquest Map
See the location on a Google Map
Original Business Start Date: 1/1/1957
Principal:
Richard Annis, President
Phone Number:
(440) 442-2775
(330) 494-7755
(440) 442-2775
Fax Number:
(440) 442-3279
BBB Accreditation: This business is a BBB Accredited Business

Date Accredited by BBB: 7/11/1996
Type of Business:
SPAS & HOT TUBS - DEALERS
Website Address:

http://www.ohiopools.com

Business Management

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Mr. Richard Annis , President
Mr. Richard Annis , V. President

Customer Complaint History

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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 1 complaint(s) closed in the last 36 months, 0 were closed in the last 12 months.

These complaints concerned:

1 regarding Guarantee Or Warranty Issues

These complaints were closed as:

1 Administratively Closed


 

Government Action(s)

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BBB has no information regarding government actions at this time.

Advertising Review

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The BBB contacted this company regarding its advertising that offered "up to" savings claims (save up to $1300, save up to $1500, up to 30% off) without the minimum savings disclosed in the ad.

According to the BBB Code of Advertising, savings or price reduction claims with a range of savings should state both the minimum and maximum savings.  The BBB requested the company disclose the minimum savings offered in their ads.

The company responded to the BBB and modified or discontinued their ads. 

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with this business, please let the business know that you contacted the BBB for a BBB Reliability Report.

Report as of: 2/9/2010
Copyright © 2010 Better Business Bureau®, Inc. serving Cuyahoga, Lake, Lorain, Geauga, and Ashtabula Counties in Northeast Ohio

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Ohio Pools and Spas, Inc.