BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for PMK Customs, LLC include:
- 16 complaints filed against business
- Failure to respond to 11 complaints filed against business
- 3 complaints filed against business that were not resolved
- 16 serious complaints filed against business
- Government action(s) against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||16|
Additional Complaint Information
On October 16, 2012, the company's new owner informed the BBB that he had purchased the company in September and was no longer providing custom-painted sneakers. The company's new Web site provides t-shirts and high-end sneakers. The new owner declined to provide the company's physical address or a working e-mail address. The new owner initially agreed to assist a consumer with a complaint that concerned services under the original company but did not respond further to that complaint.
Consumers are advised to also file complaints with the Ohio Attorney General. The Attorney General can be reached at http://www.ohioattorneygeneral.gov/consumercomplaint or 1-800-282-0515.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Aaron Crayton, Owner Mr. Andre Scott, President Ms. Jean Effinger, V.P. Financial Operations
Shoes - Custom Made Clothing - Retail Internet Shopping