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This Business is not BBB accredited

PMK Customs, LLC

unknown, Cleveland, OH 44115 View Additional Email Addresses http://www.pmkcustoms.com ! There is an alert on PMK Customs, LLC !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for PMK Customs, LLC include:

  • 17 complaints filed against business
  • Failure to respond to 11 complaints filed against business
  • 3 complaints filed against business that were not resolved
  • 16 serious complaints filed against business
  • Government action(s) against business


Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 10
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 17

Additional Complaint Information

On October 16, 2012, the company's new owner informed the BBB that he had purchased the company in September and was no longer providing custom-painted sneakers.  The company's new Web site provides t-shirts and high-end sneakers. The new owner declined to provide the company's physical address or a working e-mail address.  The new owner initially agreed to assist a consumer with a complaint that concerned services under the original company but did not respond further to that complaint.   
Consumers are advised to also file complaints with the Ohio Attorney General.  The Attorney General can be reached at http://www.ohioattorneygeneral.gov/consumercomplaint or 1-800-282-0515. 

Customer Reviews Summary Read customer reviews

1 Customer Review on PMK Customs, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 1
Negative Experience 0
Total Customer Reviews 1

Additional Information

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BBB file opened: August 15, 2011 Business started: 01/01/2004 in OH Business under new ownership as of: 09/23/2012 Business incorporated: 01/24/2011 in OH
Type of Entity

Corporation

Business Management
Mr. Aaron Crayton, Owner Mr. Andre Scott, President Ms. Jean Effinger, V.P. Financial Operations
Contact Information
Principal: Mr. Aaron Crayton, Owner
Principal: Mr. Andre Scott, President
Business Category

Shoes - Custom Made Clothing - Retail Internet Shopping

Alternate Business Names
C.O.O.L., LLC Perfectly Made Kicks Pimp My Kicks PMK
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What government actions does BBB report on?

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