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BBB Business Review

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BBB Accredited Business since

RJK Construction

Phone: (440) 975-0880 Fax: (440) 975-1010 4964 Campbell Rd, Willoughby, OH 44094

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Residential and Commercial Roof System evaluations.
Attic Ventilation/Insulation Diagnostics.
Residential Ventilation Corrections.
Insurance Estimates.
Manufacture Training and Certifications that allow us to provide Full Coverage Warranties
held by the Manufacture.  
Highly Trained and OSHA Complaint Employees. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that RJK Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for RJK Construction include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on RJK Construction
Customer Experience Total Customer Reviews
Positive Experience 4
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 4

Additional Information

BBB file opened: May 03, 2004 Business started: 01/01/2001 in OH Business incorporated 02/18/2004 in OH
Type of Entity


Business Management
Mr. Ronald Kirkland, President Ms. Deb Elliott, Finance Manager Mr. Greg Pike, Sales Manager Mr. Greg Tomasio, Production Manager
Contact Information
Principal: Mr. Ronald Kirkland, President
Business Category

Roofing Contractors Siding Contractors Construction & Remodeling Services Home Improvements - Additions Gutters & Downspouts Painting Contractors

Method(s) of Payment
Cash, Money Order, Certified Bank Check, Personal Check, Visa, Master, and Discovery
Refund and Exchange Policy
Alternate Business Names
R J Kirkland Construction Co., Inc.

Customer Review Rating plus BBB Rating Summary

RJK Construction has received 5 out of 5 stars based on 4 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.