BBB Accredited Business sinceAdditional Locations
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This company is also a distributor and installer of the product Gutter Remedy which is a leaf protection.
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A BBB Accredited Business since
BBB has determined that Franciscus Incorporated meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Franciscus Incorporated include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||8|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||28|
Type of Entity
Business ManagementMr. Lee Franciscus, Chief Executive Officer Ms. Angela Franciscus, Chief Financial Officer, Human Resources Mr. Tom Schlund, Senior Project Manager, Operations Marketing
Roofing Contractors Siding Contractors Construction & Remodeling Services Garage Doors & Openers Windows Actuaries Gutters & Downspouts Contractor - Insulation
Products & Services
Franciscus Incorporated sells the following brand(s): Alside, Altlas, Certainteed, GAF, Gutter Remedy, IKO
Franciscus Incorporated offers the following product(s): Chimney Repairs, Energy Saving Home Improvements, Gutter Protection, Gutters, Roofing, Siding, Windows
Method(s) of PaymentCheck, Visa and Mastercard.
Alternate Business NamesFranciscus Roofing
The following general information is provided after all reports on companies in the home improvement industry. The Cleveland BBB routinely recommends that you check out any firm you are considering for home improvement work. All contracts should be in writing and contain the name, address and phone number of the company, complete disclosure of the cost of materials and labor, all guarantees and any verbal promises made by the company representative. Make sure you receive a copy of the contract. Checks should be made payable to the company, not an individual. You should also understand that some, but not all, contracts may be cancelled within a 3 day period. You may also wish to contact the building department at your local city hall to determine if the firm is licensed and/or registered to do work in your community. Require the company to obtain any necessary building permits. Finally, the BBB recommends that you not sign a completion statement unless you are satisfied with the job.