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BBB Accredited Business since

RVupgrades, Inc.

Phone: (440) 269-2450 Fax: (440) 942-2102 View Additional Phone Numbers 33801 Curtis Blvd., #110, Eastlake, OH 44095

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description Inc. was established in 2002 and set out to supply unique RV Accessories not handled by other RV product suppliers. As time has passed our customers have asked us to handle RV parts as well. We test many of the newly introduced products that we sell to insure that they perform as advertised and provide an area within each product listing for you to review these products as well.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that RVupgrades, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on RVupgrades, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 04, 2005 Business started: 12/17/2001 in OH Business incorporated 12/17/2001 in OH
Type of Entity


Business Management
Mr. William A. Rowell III, President
Contact Information
Principal: Mr. William A. Rowell III, President
Business Category

Recreational Vehicles - Equipment, Parts, Supplies Internet Services

Products & Services

RVupgrades, Inc. sells the following brand(s): & More, BatteryMinder, BigFoot Levelers, Blue Ox, Camco, CR Spotless, Eternabond, Flagpole Buddy, Flo-Jet, Hopkins, HP Products, Iota, Kwikee, On the Go, Oxygenetics, Picnic Time, Progressive Industries, Remco, Roadmaster, RVIBrake, SMI Brake, Surge Guard, Valterra

RVupgrades, Inc. offers the following product(s): & More, Baseplates, Battery Chargers, Braking Systems, Deionizers, LED Light Bulbs, Light Fixtures, Propane Accessories, RV Central Vacuum, RV Electrical Reels, RV Surge Protection, Sewer Hoses, Toilet Chemicals, Tow Bars

Method(s) of Payment
American Express
Refund and Exchange Policy
We realize that not everyone has their RV parked at their home and it may take some time before you can check if your purchase is a perfect fit for your RV.  That's why RVupgrade's offers a 90 day return policy, with no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and the merchandise is in the same brand new condition. You can return your purchase for up to 90 days from the purchase date. Products must be in the condition you received it in and in the original box and/or packaging. Please wait for instructions on the location to return your product. Returns require a Authorization Number, please complete the form below or give us a call at 1-866-332-7881 and we can do it over the phone. (Monday-Friday 8 a.m. to 5 p.m. E.S.T.) Once your return is received and inspected (usually within 48 hours of receipt), your refund will be processed and a credit will be applied to your credit card or original method of payment with a notification sent by email.  Please note that depending on your credit card company, it may take an additional 2-5 business days after your credit is applied for it to post to your account. Shipping charges are not refunded, we will refund shipping charges if the return is for a reason that was the fault of, for example (wrong product shipped, wrong color, damaged product).
Alternate Business Names

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.