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This business is not BBB accredited.

Smart Pages

Additional Locations

Phone: (216) 532-6000 View Additional Phone Numbers 23980 Chagrin Blvd., Beachwood, OH 44122 http://www.thesmartpages.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

On March 28, 2003, the Cleveland BBB received notification that the company's Ohio location was out of business and in the process of filing for bankruptcy. The company's owner did not respond to the BBB's requests for details concerning this filing.

In November 2003, the BBB received notification that the company's principal, Mr. Wunsh, filed for bankruptcy under Chapter 7 (liquidation) of the Federal Bankruptcy Act, case #03-45527 in U.S. Bankruptcy Court, Northern District of Illinois. Those with monetary claims against the company are advised to obtain a Proof of Claim form by writing to U.S. Bankruptcy Court, Eastern Division, 219 S. Dearborn, 7th Floor, Chicago, IL 60604, (1-888-232-6814), for resubmission to that court. The case number should be entered on the form. Claims must be submitted by February 10, 2004.

Based on the BBB's file experience, this company went out of business with an unsatisfactory record due to unanswered complaints.

If you have an unresolved dispute with the company, you may wish to seek legal advice.

Customer Reviews Summary Read customer reviews

1 Customer Review on Smart Pages
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: May 31, 2000 Business started: 01/01/1991
Type of Entity

Corporation

Business Management
Mr. Tony Wunsh, President
Contact Information
Principal: Mr. Tony Wunsh, President
Business Category

Publishers - Directory & Guide Advertising Agencies & Counselors

Alternate Business Names
One Click Cleveland The Better Book Yellow Page Publishers, Inc.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.