BBB Business Review

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This business is not BBB accredited.

K & D Group, Inc.

Additional Locations

Phone: (440) 946-3600 Fax: (440) 946-8715 4420 Sherwin Rd., Willoughby, OH 44094 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company owns and manages real estate properties.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for K & D Group, Inc. include:

  • Failure to respond to 29 complaint(s) filed against business

Customer Complaints Summary Read complaint details

32 complaints closed with BBB in last 3 years | 11 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 28
Total Closed Complaints 32

Customer Reviews Summary Read customer reviews

2 Customer Reviews on K & D Group, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: January 01, 1985 Business started: 09/01/1984 in OH Business incorporated 12/23/1997 in OH
Type of Entity


Business Management
Ms. Karen M. Harrison-Paganini, President Mr. Douglas E. Price III, C.E.O.
Contact Information
Principal: Ms. Karen M. Harrison-Paganini, President
Customer Contact: Customer Service
Related Businesses
K & D Group, Inc. Reserve Square Food Market Reserve Square Hotel
Business Category

Property Management Apartment Finding & Rental Service Apartments

Alternate Business Names
Crystal Tower Apartments K & D Corporate Group, LLC K & D Enterprises, Inc. K & D Investments, Inc. K & D Management, Inc. K & D Properties North Pointe Apartments Parkside Gardens Reserve Square St. Andrews Towers Stonebridge Waterfront Apartments The K & D Group The Shorewood Water's Edge Westbrook Village Willoughby Hills Towers

Customer Review Rating plus BBB Rating Summary

K & D Group, Inc. has received 1.22 out of 5 stars based on 2 Customer Reviews and a BBB Rating of D-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.