BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||10|
Additional Complaint Information
Since April 2013, BBB has received complaints from consumers throughout the United States who purchased dresses from this firm. Many of these complaints concern receipt of dresses that do not resemble what was ordered and advertised on the company's Web site, and state that the dresses received were of poor quality and workmanship and ill-fitting. In some cases, consumers report delayed delivery, difficulty obtaining a refund and reaching the company.
Because the firm is located overseas, BBB is unable to process complaints to the company. Consumers who are experiencing a problem may wish to contact their credit card company to file a dispute and to file a complaint at www.econsumer.gov.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Online Retailer Dressmakers Formal Wear