This business is not BBB accredited.Additional Locations
Phone: (440) 248-1992 Fax: (440) 248-1986 View Additional Phone Numbers 31360 Solon Road Suite 33, Solon, OH 44139
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According to its website, NOPEC is a 'governmental retail aggregator' that purchases electricity and natural gas from suppliers. NOPEC serves consumers in thirteen Ohio counties. Eligible consumers in NOPEC member communities are automatically enrolled, unless they decide to opt-out. Natural gas customers receive opt-out notices every two years; electricity customers receive opt-out notices every three years.
NOPEC is an example of a governmental aggregate, where a buying group is formed in conjunction with the local government. Citizens of the city, township, or county vote for formation of the aggregate. There are two types of governmental aggregates: opt-in aggregation and opt-out aggregation. NOPEC is an opt-out aggregation, where participants are notified that they will be enrolled into the program unless they opt out by a certain date.
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for NOPEC include:
- 18 complaint(s) filed against business
- Failure to respond to 5 complaint(s) filed against business
- 1 complaint(s) filed against business that were not resolved
Factors that raised the rating for NOPEC include:
- Length of time business has been operating
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||18|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Chuck Keiper, Executive Director Mr. Joseph Migliorini, Chairman
Non Profit Organizations - General Membership Lobbyists Social Service Organizations
Alternate Business NamesNortheast Ohio Public Energy Council
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview