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This Business is not BBB accredited


Additional Locations

Phone: (440) 248-1992 Fax: (440) 248-1986 View Additional Phone Numbers 31360 Solon Road Suite 33, Solon, OH 44139


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This organization’s website indicates that "NOPEC is a non-profit, pro-consumer lobbying force dedicated to bringing lower utility costs to families and businesses in northeast Ohio."  According to additional information provided by the organization, NOPEC was formed in response to deregulation of public utility service.  They explain that, “People are automatically enrolled because a majority of people within that community voted in favor of a program to do so.  If an individual at any point desires to leave our program they can, of course, choose to do so."

NOPEC sends out mailings to inform participants of their right to opt out. Opt-out notices are sent to every eligible natural gas consumer every two years.  Under Ohio law, electricity customers may receive an opt-out notice every three years. According to NOPEC's most recent mailing to consumers, "If you leave the NOPEC program after the opt-out period and rescission period you could be subject to a $25 cancellation fee..."

NOPEC is an example of a governmental aggregate, where a buying group is formed in conjunction with the local government.  Citizens of the city, township, or county vote for formation of the aggregate.  There are two types of governmental aggregates: opt-in aggregation and opt-out aggregation.  NOPEC is an opt-out aggregation, where participants are notified that they will be enrolled into the program unless they opt out by a certain date.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for NOPEC include:

  • Failure to respond to 1 complaint filed against business

Factors that raised the rating for NOPEC include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 5
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

0 Customer Reviews on NOPEC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 23, 2001 Business started: 11/01/2000 in OH Business incorporated: 05/18/2007 in OH
Type of Entity


Business Management
Mr. Chuck Keiper, Executive Director Mr. Joseph Migliorini, Chairman
Contact Information
Principal: Mr. Chuck Keiper, Executive Director
Business Category

Non Profit Organizations - General Membership Lobbyists Social Service Organizations

Alternate Business Names
Northeast Ohio Public Energy Council

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