BBB Business Review

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This business is not BBB accredited.

Cleveland Moving LLC

Additional Locations

Phone: (440) 540-4844 View Additional Phone Numbers 637 E 99th St, Bratenahl, OH 44108 View Additional Email Addresses http://Facebook.com/ClevelandMovingCo View Additional Web Addresses ! There is an alert on Cleveland Moving LLC !


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Cleveland Moving LLC include:

  • 7 complaint(s) filed against business
  • Failure to respond to 4 complaint(s) filed against business
  • Failure to have a required competency license
  • Advertising issues found by BBB

Factors that raised the rating for Cleveland Moving LLC include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

7 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 7

Customer Reviews Summary Read customer reviews

29 Customer Reviews on Cleveland Moving LLC
Customer Experience Total Customer Reviews
Positive Experience 25
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 29

Additional Information

BBB file opened: October 15, 2013 Business started: 07/06/2013 in OH Business incorporated 07/11/2013 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission of Ohio (PUCO)
180 East Broad St., Columbus OH 43215
http://www.puc.state.oh.us
Phone Number: (800) 686-7826
Fax Number: 614-752-8351
On 7/29/2016 BBB confirmed that Public Utilities Commission of Ohio (PUCO) revoked the license of Cleveland Moving LLC. On 7/29/2016 BBB confirmed that Cleveland Moving LLC had not obtained a necessary license from Public Utilities Commission of Ohio (PUCO).

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Alex Mukho Evgeny Taubkin
Contact Information
Principal: Mr. Alex Mukho
Business Category

Moving & Storage Company Movers Movers - Office

Method(s) of Payment
This firm accepts major credit or debit cards only.
Licensing

One of the firm's registrations with the U.S. Department of Transportation was revoked in 2014; another registration is not authorized due to a lack of required insurance.

Industry Tips
Moving Household Goods in Ohio
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.