BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.
BBB Accreditation
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This business has been a BBB Accredited Business since January 1994. This means it supports BBB's services to the public and meets our .
BBB Rating
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Business Contact & Profile
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Business Name:
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Business Address:
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1420 Lloyd Rd.
Cleveland, OH 44092
See the location on a Mapquest Map
See the location on a Google Map
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Original Business Start Date:
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7/1/1992
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Type of Entity:
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Corporation
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Incorporated:
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1992 in OH
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Principal:
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Bob Struck, President
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Phone Number:
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(440) 943-3900
(216) 362-8100
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Fax Number:
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(440) 943-3932
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BBB Accreditation:
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This business is a BBB Accredited Business
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Date Accredited by BBB:
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Type of Business:
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MOVERS
STORAGE UNITS-HOUSEHOLD & COMMERCIAL
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Website Address:
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Business Management
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Mr. Bob Struck , President
Ms. Lynn Meilander , C.E.O.
Mr. Tyson Bell , Claims Manager
Licensing
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This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Customer Complaint History
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When considering complaint information, please take into account the business's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 5 complaint(s) about this business in the last 36 months, our standard reporting period. Of the total 5 complaint(s) closed in the last 36 months, 1 was closed in the last 12 months.
These complaints concerned:
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1
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regarding
Delivery Issues
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1
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regarding
None of the Above - Indicate Delivery Complaint Issue
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4
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regarding
Service Issues
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1
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regarding
Service Issues
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3
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regarding
Services resulted in additional damage (exp. Damaged product during shipping)
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These complaints were closed as:
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3
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Administratively Closed
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2
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BBB determined that despite the company's effort to address complaint issues, the consumer remained dissatisfied.
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1
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BBB determined the company provided proper verification that indicated there was no obligation to resolve the issues of the complaints.
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2
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Resolved
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1
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Assumed Resolved
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1
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Company resolved the complaint issues. The consumer failed to acknowledge acceptance to the BBB.
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Government Action(s)
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BBB has no information regarding government actions at this time.
Advertising Review
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BBB has no information regarding advertising review at this time.
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