BBB Accredited Business sinceAdditional Locations
Phone: (216) 587-1102 Fax: (216) 587-2403 View Additional Phone Numbers 23600 Corbin Dr. Ste. A, Bedford Heights, OH 44128
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A BBB Accredited Business since
BBB has determined that Stevens Van Lines, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Stevens Van Lines, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 14 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||14|
Additional Complaint Information
The headquarters for this company, Stevens Worldwide Van Lines, is located in Saginaw, Michigan. It has nine branch offices throughout the United States. Any complaints received by the Cleveland BBB concerning the company's branch location in Bedford Heights, Ohio are processed directly to the company's headquarters.
The following historical matrix reflects complaints processed by the Cleveland BBB only and are not reflective of the firm's total complaint history.
For a report concerning another regional location, you may wish to visit the National BBB website at www.ClevelandBBB.org.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Public Utilities Commission of Ohio (PUCO)
180 East Broad St., Columbus OH 43215
Phone Number: (800) 686-7826
Fax Number: 614-752-8351
Type of Entity
Business ManagementMr. Morrison M. Stevens Sr., President Robert Croci, Credit/Collections Specialist Mr. Carmen Puliafico, Branch Manager
Movers Storage Units - Household & Commercial
Alternate Business NamesStevens Van Lines Cleveland Stevens Worldwide Van Lines, Inc. The Stevens Group
Industry TipsMoving Household Goods in Ohio
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview