BBB Business Review
This Business is not BBB accredited
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Flat Rate Movers include:
- Failure to have a required competency license.
- BBB does not have sufficient background information on this business
Customer Complaints Summary
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Additional Complaint Information
As of October 2008, mail sent to the company's address on Lakefront Avenue has been returned as undeliverable. The BBB contacted the company and was given an address on East 109th Street, but mail sent to that address was also returned by the Post Office. Without a valid means of contacting the company, the BBB may not be able to assist consumers with complaints.
Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Public Utilities Commission of Ohio (PUCO)
180 East Broad St., Columbus OH 43215
Phone Number: (800) 686-7826
Fax Number: 614-752-8351
On 11/14/2011 BBB confirmed that Flat Rate Movers had not obtained a necessary license from Public Utilities Commission of Ohio (PUCO).
Business ManagementMr. Melvin Upshaw
Alternate Business NamesAl & Mel's Movers Mel & Deborah's Movers
As of November 2011, the BBB has been unable to verify if the company has a household goods moving license through either the Public Utilities Commission of Ohio or through the U.S. Department of Transportation's Federal Motor Carrier Safety Administration.