Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Consumer Real Estate Finance Co.

Find a Location

Phone: (866) 854-4242 View Additional Phone Numbers 1929 E Royalton Rd, Broadview Hts, OH 44147 http://www.crefco.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company provides mortgage brokerage services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Consumer Real Estate Finance Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Find a Location


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Consumer Real Estate Finance Co. include:

  • 28 complaint(s) filed against business

Factors that raised the rating for Consumer Real Estate Finance Co. include:

  • Length of time business has been operating
  • Response to 28 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

28 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 24
Total Closed Complaints 28

Customer Reviews Summary Read customer reviews

60 Customer Reviews on Consumer Real Estate Finance Co.
Customer Experience Total Customer Reviews
Positive Experience 56
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 60

Additional Information

BBB file opened: October 31, 2003 Business started: 10/03/2003 in OH Business incorporated 08/21/2003 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor, Columbus OH 43215-6120
http://www.com.ohio.gov/fiin
Phone Number: (614) 728-8400
Fax Number: 614-728-0380
webdfi@dfi.com.state.oh.us

Type of Entity

Corporation

Business Management
Mr. Chad Turner, President
Contact Information
Principal: Mr. Chad Turner, President
Business Category

Mortgage Brokers Real Estate Consumer Finance & Loan Companies

Alternate Business Names
Consumers Real Estate Finance Co. CREFCO
Industry Tips
Mortgages
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.