BBB Business Review

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This business is not BBB accredited.

Ohio Model & Talent Agency, LLC

Phone: (216) 332-9800 Fax: (216) 662-8447 View Additional Phone Numbers 5422 East 96 St. Ste. 210, Garfield Heights, OH 44125 View Additional Web Addresses ! Ohio Model & Talent Agency, LLC is Believed to Be Out of Business !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because BBB has information indicating it is out of business.

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 3

Additional Complaint Information

As of May 16, 2013, consumers report that they have been unable to reach the company. Its phones ring fast busy or are unanswered. In addition, the company's Web site is no longer available; however, its Facebook page is still online. 
As of September 2013, the company's physical location has been vacated. The company is believed to be out of business.

Customer Reviews Summary Read customer reviews

1 Customer Review on Ohio Model & Talent Agency, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 09, 2008 Business started: 06/01/2010 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Susan Arch, President Ms. Diane Runser
Contact Information
Principal: Ms. Susan Arch, President
Business Category

Modeling & Talent Agencies

Alternate Business Names
Discovery Model & Talent
Business Management

On January 11, 2011, the president of Ohio Model and Talent Management, Susan Arch, informed the BBB that Diane Runser is employed at Ohio Model & Talent on a part-time basis. According to information in BBB files, Ms. Runser is also general manager of Stone Model & Talent Agency.

Ohio Model & Talent is located at the same address as Stone Model.

A separate report is available on Stone Model and may be accessed through our National BBB web site at


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.