BBB Business Review

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This Business is not BBB accredited

National Biological Corporation

Phone: (216) 831-0600 Fax: (216) 765-0271 View Additional Phone Numbers 23700 Mercantile Rd, Beachwood, OH 44122 http://www.phototherapyexperts.com View Additional Web Addresses


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Description

Manufacturing and sales of phototherapy (ultraviolet light therapy) products for home, doctors office or hospital to help resolve psoriasis, vitiligo, eczema, and other skin conditions. Phototherapy devices require a prescription in the United Sates.  We help with insurance reimbursement.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for National Biological Corporation include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on National Biological Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 21, 2009 Business started: 03/01/1968 in OH Business incorporated: 11/27/1967 in OH
Type of Entity

Corporation

Business Management
Mr. Kenneth N. Oif, CEO Ms. Patti Palmer-Kikta, Human Resources
Contact Information
Customer Contact: Ms. Patti Palmer-Kikta, Human Resources
Business Category

Medical Equipment & Supplies Manufacturers & Producers Skin Care Hospital & Medical Equipment & Supplies

Products & Services

National Biological Corporation sells the following brand(s): Dermalume 2X, Foldalite 32 lamp (physicians only), Foldalite III (home sales only), Handisol II, Houva II, Houva III, Panosol 3D, Panosol II

National Biological Corporation offers the following product(s): Dermalume 2X, Foldalite 32 lamp (physicians only), Foldalite III (home sales only), Handisol II, Houva II, Houva III, Panosol 3D, Panosol II

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.