BBB Business Review
This Business is not BBB accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for The Sherwin-Williams Company include:
- Government action(s) against business
Factors that raised the rating for The Sherwin-Williams Company include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 31 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||24|
|Total Closed Complaints||31|
Additional Complaint Information
The Cleveland, Ohio location is the national headquarters for Sherwin Williams. The following report reflects compiled activity for the 30 Cleveland area locations.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Christopher Connor, C.E.O. Mr. Shawn Hennessy, Sr. Vice-Pres. Finance/Treas. Mr. Matthew Jorgensen, Attorney Mr. Joseph Scaminace, President
Manufacturers & Producers Paint - Retail Wall Coatings Wallpapers & Wallcoverings - Retail Window Shades Paint Removers - Manufacturers