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      Country
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          Find a Location

          Hoodmart, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Hoodmart, Inc.

              Elyria, OH 44035-6285

              BBB Accredited Business
            • Hoodmart, Inc.

              Cambridge, OH 43725-6808

            Business ProfileforHoodmart, Inc.

            Restaurant Equipment
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            6 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/18/2012

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            HoodMart.com is Your One Stop Hood Shop™ for commercial and restaurant kitchen exhaust, grease, odor and fume ventilation equipment as well as walk-in coolers and freezers for everyday food service and retail businesses. Every commercial kitchen exhaust hood and ventilation system is available with pre-piped fire suppression and ductwork.

            HoodMart offers a full line of kitchen ventilation system packages, ventless hood systems, exhaust and supply fans including direct fired heaters, electrical controls, ductwork, and fire suppression systems. They also offer Walk-In Refrigeration, which is as important to your kitchen as your exhaust hood system. Walk-In Refrigeration is available as box only or you can choose self-contained or remote refrigeration.

            Products & Services

            COMMERCIAL KITCHEN VENTILATION SYSTEMS, COMMERCIAL KITCHEN VENTILATION SYSTEMS

            Business Details

            This is a multi-location business.

            Find a Location

            Hoodmart, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Hoodmart, Inc.

                Elyria, OH 44035-6285

                BBB Accredited Business
              • Hoodmart, Inc.

                Cambridge, OH 43725-6808

              BBB File Opened:
              3/2/2012
              Years in Business:
              19
              Business Started:
              9/14/2004
              Date of New Ownership:
              2/25/2016
              Business Incorporated:
              9/14/2004
              Accredited Since:
              4/18/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • North American Kitchen Solutions, Inc
              Business Management
              • Mr. Dennis Ostergaard, IT Manager
              • Mr. Sacha Polakoff, CEO
              • Mr. Paul Balodis, Controller
              Contact Information

              Principal

              • Mr. Dennis Ostergaard, IT Manager
              Additional Contact Information

              Fax Numbers

              • (800) 716-1214
                Primary Fax
              • (440) 365-2100
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Customer Complaints

              6 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/19/2023

              Complaint Type:
              Billing/Collection Issues
              Status:
              Resolved
              I had placed an order for commercial walkin cooler and freezer boxes. After a significant wait, the walkin cooler alone was delivered and installed. (I was promised that both boxes would be delivered at the same time!) The freezer took another month to be delivered. I was told that this was due to difficulty in getting the freezer door assembly to work properly. It was eventually delivered. Installation of the freezer and its door was a nightmare. The door would not only not line up properly and it had a significant gap, thereby letting hot air into the freezer. After nearly a month of back-and-forth, they agreed to send me a new door. I had already spent nearly $9000 in installation costs for the freezer. The cost for installing the new door was another $1805. This time around, despite the contractor's best efforts, we ran into the same issues - the door has a gap and is letting hot air into the freezer. Again, after some back-and forth, they reimbursed me the cost of the freezer. They could not send me another freezer box because their lathe machines were broken down supposedly. But I had to pay the contractor $1805 in trying to reinstall the new (defective) door. Also, in order to replace this freezer, the installation costs are at least another $9000. The contractor, during all the installation and reinstallation nightmare remarked that it was a substandard product. He said the dimensions of the freezer box was completely out of whack rendering the misfit of the door! Also if the manufacturer was having issues with the lathe machines, clearly the finished product is less than desirable.
              Read More

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Local BBB

              BBB Serving Greater Cleveland

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