BBB Business Review

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This business is not BBB accredited.

Global Readers Services

Find a Location

Phone: (800) 466-2585 Fax: (216) 241-2233 View Additional Phone Numbers 24700 Center Ridge Rd Suite G 30, Cleveland, OH 44145 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Global Readers Services include:

  • 77 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 4 complaint(s) filed against business that were not resolved

Factors that raised the rating for Global Readers Services include:

  • Length of time business has been operating

Customer Complaints Summary Read complaint details

77 complaints closed with BBB in last 3 years | 12 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 11
Billing/Collection Issues 39
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 21
Total Closed Complaints 77

Additional Complaint Information

As of June 5, 2009, the following customer experience reflects regional complaint activity.

Some of these complaints concern allegations of misrepresentation. Consumers allege that company representatives claim to be calling directly from the magazine. The company has informed the BBB that their representatives identify themselves as being from Global Readers Service and are authorized through the magazines' publishers to sell or renew subscriptions, which are processed through a clearinghouse. In some cases, the company has responded by issuing refunds or canceling subscriptions.

Customer Reviews Summary Read customer reviews

6 Customer Reviews on Global Readers Services
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 4
Total Customer Reviews 6

Additional Information

BBB file opened: December 07, 2000 Business started: 01/01/1999 in OH
Type of Entity


Business Category

Magazine Sales by Telephone

Referral Assistance

The following Government Agency(s) or Association(s) may be able to provide you additional information:

Ohio Attorney General - Cleveland Office 615 Superior Ave. West, 11th Floor, Cleveland OH 44113 Phone Number: (216) 787-3030

Additional Information

The BBB has requested updated information from this company. The BBB has not received a response. Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

According to the company, Global Readers Service is not affiliated with Global Readers Club of New York state. A separate report is available on Global Readers Club and may be obtained through our website,

Industry Tips
Magazine Sales

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.