BBB Business Review

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This business is not BBB accredited.

Riverside Landscaping, LLC

Additional Locations

Phone: (440) 333-9385 View Additional Phone Numbers PO Box 16712, Rocky River, OH 44116 View Additional Email Addresses ! There is an alert on Riverside Landscaping, LLC !

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Weekly Lawn Maintenance

Weed Control
Spring & Fall Clean ups
Mulch Installation
Landscape Design
Retaining Walls - Patios
Outdoor Lighting
Bed Edging
Annual / Perennial Flower Planting
Leaf Removal
Snow Removal

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Riverside Landscaping, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 06, 2012 Business started: 03/07/2008 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Cuyahoga County Auditor's Office
1219 Ontario Street, Cleveland OH 44113
Phone Number: (216) 443-7010

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Mary Chal, Office Manager
Contact Information
Customer Contact: Ms. Mary Chal, Office Manager
Principal: Mr. Thomas M Chal, Jr. , Owner
Business Category

Landscape Contractors Snow Removal Service

Method(s) of Payment
Check / Cash
Refund and Exchange Policy
Our work is guaranteed, if you are not satisfied, just give us a call and we will be there.  Our commitment is to our customers and performing quality work, because each one is important to us.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.