BBB Accredited Business sinceAdditional Locations
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Kitchen Cabinets, Vanity Cabinets, Granite Countertops, Sinks, Faucets, Handles
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A BBB Accredited Business since
BBB has determined that Direct Import Home Decor, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Direct Import Home Decor, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 4 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Eddie Ni, C.E.O. Mr. Eric Cheung, Vice-President
Kitchen Cabinets & Equipment - Household Countertops
Products & Services
Direct Import Home Decor, Inc. sells the following brand(s): We manufacture our own line of cabinets and we import the granite directly from overseas ourselves.
Method(s) of PaymentMasterCard, Visa, Discover, American Express, Cash, Checks
Alternate Business NamesCabinets & Granite Direct
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview